Karnak Furniture delivers and, where included in your quotation, installs furniture across Dubai and the UAE. The quotation is the final source for your delivery area, lead time, fees, installation scope, and access requirements.

Lead times

Ready-made items and custom furniture have different lead times. The estimated lead time begins after written order confirmation, receipt of the required payment, and approval of final measurements, drawings, fabrics, colours, and finishes. Delays may occur because of supplier availability, approvals, transport restrictions, force majeure, or site readiness.

Before delivery

Please confirm accurate dimensions and access details, including entrances, lifts, stairs, corridors, parking, building permits, restricted delivery hours, and fragile flooring or walls. Remove personal items and keep children and pets away from the work area. You are responsible for obtaining building or community approval unless the quotation says otherwise.

Delivery and installation appointment

We will arrange an appointment using the contact details provided. Someone authorised must be present to provide access and inspect the delivery. Installation covers only the work listed in the quotation. Electrical, plumbing, civil, wall reinforcement, disposal, hoisting, crane work, or moving existing furniture is excluded unless expressly included.

Difficult access and re-delivery

If access is inaccurate, unavailable, unsafe, or materially different from the information provided, we may pause delivery and charge reasonable storage, waiting, additional labour, hoisting, or re-delivery costs. We will discuss material additional work before proceeding where practicable.

Inspection and damage reporting

Please inspect furniture at delivery and note visible damage or missing parts on the delivery document and contact us promptly with photographs. Concealed manufacturing issues should be reported as soon as reasonably possible and are handled under the warranty and after-sales process.

Contact

Contact contact@karnakfurniture.com, +971 50 465 6780, or Office 110C, Diamond Business Center, Arjan, Al Barsha 3, Dubai, United Arab Emirates for delivery questions.